Welland Road Hilton Derby DE65 5GZ
Health and safety
Your health and safety is of paramount importance to us and is constantly reviewed in line with current regulations. Please notify a member of staff if you notice any area of concern so immediate action can be taken.
Patient safety charter
Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where team members can discuss the challenges they face at work for the best interests of our patients. For patient safety we:
We run a clinical governance system which uses integrated risk management to identify, assess, analyse and manager all risks and incidents. The goal is continuous improvement in our care and service to you.
The Practice Manager has the overall responsibility at the practice. The team is supported through regular meetings, staff training, personal development and regular appraisals. The practice always welcomes questions, comments and suggestions from patients.
Please contact the practice manager if you have any questions or concerns.
Friendly service and the monthly scheme is well worthwhile!
Very professional staff. Friendly and welcoming. Jatinder put me at ease. As a very nervous patient. I hardly felt a thing. Best Dental care l have ever had.
My children have had their first appointment today. Very thorough & everything was well explained by the dentist.
These guys are really good. Not a fan of the dentist but highly recommend.
Would like to repeat what everyone is saying about the new dental practice in Hilton. Jatinder and his staff members are amazing.
Nice modern premises dentists great staff explain everything and are very caring.
When my husband and I and our two boys visited I felt so comfortable. I was worried as the boys were very lively but the receptionist made me feel at complete ease and found the CBeebies channel for them will never dread going there xx.
For the first time in my adult life I felt I could trust the lovely dentist here, absolutely brilliant experience
Great service and comfortable friendly practice... Never felt this way about the 'dentist' before.
I have had my first appointment at the Hilton Dental practice today and I never thought I would ever come out of a dentist to say....I loved my experience, but I genuinely did. From start to finish the staff were so friendly and attentive and really put me at ease. My experiences of dentists in the past have not been great....to the point where I have put off going for over 2 years. After today I will not dread going to the dentist anymore. Thank you all so much for making my experience a positive one and thank you for coming to Hilton. I would absolutely recommend!!!!
Really professional service from start to finish. Reception girls are lovely - the whole surgery is beautifully presented whilst being warm and friendly. Both Laura and Jatinder are fantastic, making the whole experience not only bearable but comfortable and I'm more than happy to return.
Just been for my check-up at our very own state-of-the-art dental surgery. The ambience of the buidling and furnituire along with the helpfulness and friendliness of the staff make for a very relaxing visit .... Many thanks to Jatinder, Abbey and Alice for making the experience so good.
Just recently registered with Hilton Dental care and cannot fault the service and level of care that myself, my partner and my little boy have received! Was a big decision to make after my dentist of 28 years retired, having to put my trust in a new one but I have certainly made the right choice in choosing my new local dentist!
The best dentist that i've ever been to, i haven't had the best experiences with dentists in the past and the team here are by far the best ones. They make me feel relaxed and calm and i don't have the anxiety associated with going to the dentist anymore and i am so very grateful for that, everything else is a bonus. cannot fault the treatments too! thanks alot.
Hadn't had a good experience with dentists previously, so avoid them like the plague ... however, my daughter, Abbie works here and bullied me into going ... have to say, I wasn't looking forward to it. However, Jat was fantastic, explains everything thoroughly. They give you a treatment plan, you can take it or leave it, no pressure. I needed some fillings, which I didn't want to have (as this was my bad experience previously), I didn't even feel the needle, I even had a giggling fit half way through my injection as my bottom lip got the wobbles and for some reason found that funny! Would absolutely highly recommend this dental practice (and not just because my daughter works here) I can honestly say, never felt so at ease at the dentists.
I'm quite a nervous patient, and I felt quite relaxed from the start, the receptionist Abbie greets you by name always with a smile and makes you feel at home, the dentist Jatinder and his assistant Alice put you at your ease and he explains the entire procedure first. A+.
Really fantastic service from all the staff. Having been a bit naughty and not having seen a dentist for almost 10 years I had a very thorough check up, including x-rays and discovered my filling needed repairing. I was quickly booked in and the whole experience was 10 times better than my first filling experience at my last dentist. I took my daughter who is 14 months in for her first check up and everyone was brilliant, they somehow persuaded her to open her mouth and the whole experience was very positive! Highly recommend!!
Another seamless appointment with Jatinder, who is always so caring and polite and thorough with his examinations. The reception staff are always so helpful and friendly. Gemma my hygienist is very professional and lovely too!
Everyone is always super nice and always remember us when we visit. We couldn't be happier with the way we are treated. Our whole family come here.
Really pleased with the service I receive. Very pleasant, well mannered and professional staff. Would recommend.
New to the practice I can't recommend enough. All staff have been friendly and welcoming and all appointments have been informative and helpful. Really appreciate the personal feel of the service and nothing is too much.
Very clean practice and superb reception area. Both the dentist and the hygienist and very through and caring and its quite a pleasure visiting rather than something to be worried about. The chairs are so comfortable, I even fell asleep while having a clean.
Fantastic service, can not fault from the minute you walk in! Very helpful and accommodating staff!
Randeep, Bourbon and Beth and all reception team were so friendly and helpful, the key difference is that EVERYONE made sure I was ok and fully informed at every stage which showed genuine care! (Very rare)
AMAZING SERVICE! In the past I have always worried about going to the dentist. Now, most of my fear has gone away because of the amazing staff and treatment.
Excellent service and communication for the appointment and future appointments.
Can't recommend the team highly enough, the team (no matter who you have) are always so friendly. Abbie, Jat and Gemma are just lovely and honestly the reason we've gone private, as past experiences of dentists have been traumatic.
All on time and efficient. Good reminder service. Pleasant receptionist to put you at ease.
Warm and friendly as always. The advise I receive is always detailed. Thank you!
Fantastic clinic, all friendly and helpful. Keep up the good work
Before I came to this dentist I was a very apprehensive patient. The care this practice takes is amazing. You always feel welcome, comfortable and everything is well explained. Thank you!
Friendliest staff i know. Always feel comfortable and welcome. Dental care is brilliant, careful and well explained. Couldn't be more helpful.
